FAQs

How do I measure?

• All our wallpaper is sold by the linear yard, by the panel to reduce waste. Ensure you measure the full height and width of the area you are going to cover including doorways and windows

• The number of panels needed is determined by measuring your room's width divided by the width of the desired wallpaper panel

• Select a preferred height of 9, 12, or 15 feet

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Is there a minimum order size?

• Yes, there is a minimum order size of 5 yards, and a $100 setup fee is charged for orders under 30 yards

 

What is the standard wallpaper production time?

• Our standard lead time is 6 weeks plus shipping time. 

 

Do you offer a rush service?

• Yes, there is a $300 fee per design for rush orders. Rush order production time is two weeks plus shipping time

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Do you accept returns? 

• Wallpaper cannot be returned as each order is custom printed. We highly recommend ordering a sample prior to making the full purchase  

 

What is the fire rating? 

• Class A fire-rating, ASTM E84 

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Is your wallpaper suitable for commercial use?​

• For commercial inquiries, please email info@capelily.com

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Do you have a trade program?

• For trade program inquiries, please email info@capelily.com 

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Where are the designs printed? 

• All designs are mindfully printed in Connecticut and made to order

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